Ready to create or improve your organization’s knowledge base? The first step is knowing what needs to be done and where to start.

Documentation Roadmap

A clear plan for a functional knowledge base that delivers results

I facilitate a focused two-hour session with key staff to map out your organization’s day-to-day operations, identify gaps in process documentation, and recommend the best-fit platform for centralizing knowledge. You'll receive a customized roadmap report with a prioritized action plan to close documentation gaps, organize your existing knowledge, and build a functional knowledge base that actually gets used and delivers results. This is the best place to start for any organization interested in making improvements to their knowledge base.

If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.

$497

Build Your SOP System: Internal Training and Setup

Equip your team with the tools and training to create and maintain documentation in-house

This package trains your staff to create high-quality SOPs efficiently and consistently. Through live coaching and real-time practice, each team member walks away having created usable documentation and gained firsthand experience with a clear, repeatable process. It’s ideal for teams that want to build documentation in-house or for those that have completed a Done-for-You SOP project and want to confidently maintain and expand their knowledge base over time.

If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.

Starting at $997

SOP Fast-Track: Done-for-You Documentation

Professional SOPs created for you—fast and with minimal lift from your team

When your team is short on time or capacity, I create SOPs for you based on screen recordings, existing notes, or short interviews. I write each SOP using your customized template and upload them directly into your centralization system—delivering a polished, easy-to-use knowledge library without requiring heavy staff involvement.

If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.

Starting at $1997

SOP Sustainability Plan

Make documentation a lasting part of your culture

This package sets you up with a clear plan to ensure documentation becomes part of your culture for the long term. I work with your leadership team to align on how SOPs will be updated, reviewed, and used moving forward. Together, we establish systems for recommending improvements, incorporating SOPs into onboarding and staff reviews, and keeping documentation fresh and visible. Includes a follow-up accountability call to support long-term momentum.

If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.

Starting at $497

Fractional Operations Support

Interim support that keeps operations moving and builds internal systems along the way

I offer part-time, interim operational support to help your organization stay on track during transitions or periods of growth. I provide remote support focused on essential, repeatable work—while simultaneously building and documenting your internal systems so your team is set up for long-term success.

If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.

Starting at $50/hour