Practical support for helping nonprofits move vital knowledge out of people’s heads and into lasting systems.
Documentation Roadmap
The place to start for any organization interested in making improvements to their knowledge base.
I facilitate a two-hour session with key stakeholders in your organization. Then, I deliver a roadmap that maps out all the processes in your organization, creates a plan for closing any documentation gaps, and walks you through everything you need to think about in order to make sure that documentation starts creating meaningful results, whether that’s leadership getting things off their plate, streamlined onboarding, or continual process improvement.
If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.
$997
SOP Fast-Track: Done-for-You Documentation
Preserve your institutional knowledge—fast and with minimal lift from your team.
When your team is short on time or capacity, I do the documentation for you so that you can quickly move from knowledge that lives in people’s minds to having everything written down. Each SOP will provide the context for the process (why it exists, expectations, people involved, etc.) as well as clear, step-by-step instructions for how to get it done. Ideally, we are working proactively from a comprehensive plan (such as the one create in the Documentation Roadmap), but this can also be a great option for anyone facing upcoming staff turnover and needing to quickly capture what someone knows before they leave.
If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.
Starting at $1997
Centralization Platform Onboarding
Make information easily available for improved consistency and fewer bottlenecks and interruptions.
Once you have your knowledge written down, today’s powerful software makes it possible for you to have one centralized home for all of your documentation, and AI-powered search allows anybody to ask questions and get answers from your knowledge base instantaneously, without even needing to locate the relevant document. This package takes the guesswork out of figuring out what the best option is for your organization and makes sure you get set up and onboarded to your new platform with ease.
If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.
Starting at $997
Role Dashboards
Clarify every role on your team with one dashboard that captures everything that person is responsible for.
Role dashboards give you a clear overview of responsibilities along with step-by-step instructions for all recurring tasks. These dashboards make onboarding new staff easier and less-time consuming, empower existing staff with greater clarity and support, and give managers a clear starting point for supervision and accountability.
If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.
Starting at $997
Sustainability Plan
Make sure your knowledge base delivers results long after the initial setup.
I work with you to create a clear, strategic plan for making sure your documentation stays up to date and gets integrated into the culture so that it continues to deliver value, support operational improvements, and strengthen long-term sustainability. This work is important, but never urgent, so this package gives you both clarity about what to do and accountability for making sure it happens.
If you’re interested in exploring this option, use the button below to book a time to chat, or send me an email at justin@mccollumobm.com.
Starting at $497